Privacy Policy

 

 

 

 

 

 

 

 

 

 

 

PRIVACY POLICY

Probelte Pharma, S.L.U. hereby informs you of its privacy policy regarding personal data.

 

WHO IS THE DATA CONTROLLER?

  • DATA CONTROLLER: Probelte Pharma, S.L.U.
  • Tax ID no.: B73013757
  • Address: Calle Antonio Belmonte Abellán, nº 7, 30100, Murcia
  • Contact email address of the Data Protection Officer: dpd@probeltepharma.es

 

WHAT TYPE OF DATA DO WE PROCESS?

The types of data that we need to process depend on the products, services or features that you wish to use at any given time.  Generally, as applicable, this data will be as follows:

  • Your identification data: first name, surname, tax ID no., foreigner ID or passport no., language, the country from which you are interacting with us, etc.
  • Contact details: phone number, postal address, email address, etc.
  • Professional data, including your specialty and membership number, if you are a professional.
  • Connection, geolocation and browsing data (if you interact with us on your mobile, for example).
  • Business information if you are subscribed to our newsletter.
  • Data on your tastes and preferences.

Note that when we ask you to enter your personal data so that we can provide you with access to a specific feature or service on the website, we will mark some fields as mandatory, as we need this data in order to provide you with the service or give you access to the feature in question.

Please note that if you choose not to provide us with such data, you may not be able to complete your registration as a user or you may not be able to use those services or features.

 

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

Depending on how you interact with our website, we will process your personal data for the following purposes:

1. To fulfil any requests you make using the various channels available on our platform.

We only process personal data that is strictly necessary to handle or fulfil your request.

2. Work with us

We will process your data to manage your application, for your participation in current and future selection processes, to manage the virtual job board and to process any job applications we receive.

3. Professionals area

We will process your data to:

  • Manage the registration and authentication of registered doctors and pharmacists, and to maintain their user accounts in the “Professionals” area of the website.
  • Allow healthcare professionals to access specific content and resources (promotional materials, product information, bibliographies, news and scientific content).​
  • Provide technical and commercial support for the products and services that we offer to healthcare professionals.​
  • Manage registrations for, access to and monitoring of training courses for healthcare professionals.
  • Send marketing and professional communications (by electronic means) about products, services, activities, conferences and events organised or sponsored by the company, to doctors and pharmacists, based on our legitimate interest, while always providing a simple mechanism to object to processing.
  • For security purposes, service improvements and internal statistics (e.g. access control and use of the Professionals area), in aggregated or pseudonymised format wherever possible.

4. For social media management

If you follow us or contact us through the different social media sites on which we are present, we will process the data that you provide us through these sites for the sole purpose of responding to your messages or comments and managing our contact list.

5. Whistleblowing channel management

We process your data to handle your complaint and provide you with adequate protection against retaliation.

6. Usability and quality analysis to improve our services (Cookies)

If you visit our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, i.e. to understand how users interact with our Platform so that we are able to make improvements to it. We also occasionally carry out quality-related actions and surveys to determine the degree of satisfaction of our customers and users and to identify areas in which we can improve.

 

The legal basis for us processing your personal data also depends on the purpose for which we process it, so the legal bases are detailed below for each of the following purposes:

1. Handling requests for information.

The legal basis for processing your data is informed consent to respond to queries submitted through the website, which implies the acceptance of these conditions by the data subject.

2. Work with us.

The lawful basis for processing your data is to take pre-contractual steps and the tacit consent that you gave when submitting your CV via the website so that it may be retained for future processes.

3. Professionals area

The lawful basis for processing your data is the consent given by voluntarily registering on the website.

4. Whistleblowing channel

The lawful basis is:

Compliance with a legal obligation.

When special categories of data are processed, the processing is necessary for reasons of essential public interest.

5. Social media

The lawful basis is the informed consent to respond to queries submitted through social media sites, and the moment when you follow us and wish to join our contact list.

6. Usability and quality analysis

We believe that we have a legitimate interest in analysing the usability of the Platform and the degree of user satisfaction, as we understand that the processing of this data is also beneficial to you because its purpose is to improve the user experience and provide a higher quality of service.

 

HOW LONG WILL WE RETAIN YOUR DATA?

1. Handling requests

We will process your data for as long as it is necessary to fulfil your request.

2. Work with us

We will retain your data for two years from the time of your registration, after which it will be erased.

3. Professionals area

We will process your data for as long as you remain a registered user (i.e. until you decide to unsubscribe).

4. Whistleblowing channel

The data of the whistleblower, employees and third parties shall only be retained in the whistleblowing system for as long as it is necessary to decide whether to launch an investigation into the reported facts.

If it is determined that the information provided – or part thereof – is not truthful, it will be deleted immediately as soon as this fact comes to light, unless this misrepresentation could constitute a criminal offence, in which case the information will be retained for the necessary time during the legal proceedings.

In any event, three months after the data have been entered, it will be deleted from the whistleblowing system, unless the data is retained to provide evidence of the operation of the system.

5. Social media 

We will process your data for as long as is necessary to fulfil your request and as long as you are a follower of our profile.

Although we only process your data for the time strictly necessary to fulfil the corresponding purpose, we will subsequently retain the data, duly stored and protected, for as long as any liabilities arising from the processing may arise, in accordance with the regulations in force at any given time. After the limitation period for any legal action has expired, we will delete the personal data.

 

WILL WE SHARE YOUR DATA WITH THIRD PARTIES?

In order to fulfil the purposes set out in this Privacy Policy, we must provide access to your personal data to third parties who support us in the services we provide to you, as set out below:

In addition, we inform you that we are present on the following social media sites: Facebook, LinkedIn, Twitter and YouTube, to keep our followers informed about the company’s news and services.

You can either visit these social media sites through the links available on our website or access them directly yourself own using the browser or app installed on your device.

Note that this website is not responsible for how these social media sites use your data. However, where this data is generated on the social media site as a result of an interaction with our official account, we will be jointly responsible for processing this data together with the social media site.

The fact that this company has created an account on a social media site does not mean that you have to give your consent to the processing of your data without first obtaining information about the scope of the processing.

In order to consent to our transfer of data from this website and the processing of your data, you must carefully read the privacy policy of the social media site you wish to access:

Thus, before clicking on the logos of the social media sites on our website, you can inform yourself and be redirected with prior knowledge of the processing of your data, on a voluntary basis.

Data collected through the whistleblowing channel may be disclosed to third parties when this is necessary to adopt corrective measures within the company or to conduct the appropriate disciplinary or criminal proceedings, as the case may be.

 

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

We agree to respect the confidentiality of your personal data and to ensure that you can exercise your rights.

You can exercise them free of charge by sending us an email to our address at dpd@probeltepharma.es, by simply stating the reason for your request and the right you want to exercise.

If we deem it necessary to identify you, we may request a copy of a document that proves your identity. In particular, regardless of the purpose or legal basis for which we process your data, you have the right to:

Request access to the data we have on you.

Ask us to rectify the data we already have. Note that by actively providing us with your personal data, by any means, you warrant that it is true and accurate and you agree to notify us of any changes or modifications to it.

Ask us to erase your data insofar as it is no longer necessary for the purpose for which we need to process it, as described above, or insofar as we no longer have the legal basis to do so.

Ask us to restrict the processing of your data, which means that in certain cases you may ask us to temporarily suspend the processing of your data or to retain it for longer than necessary when you so require. If you have provided us with your consent to process your data for any purpose, you also have the right to withdraw your consent at any time.

Receive any personal data relating to you that you have provided to us in a structured, commonly used and machine-readable format and to transfer it to another data controller.

Moreover, where the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.

Finally, we inform you of your right to lodge a complaint with the relevant data protection supervisory authority, in particular the Spanish Data Protection Agency https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

 

CHANGES TO THE PRIVACY POLICY

We may change the information in this Privacy Policy as we deem appropriate. If we do so, we will notify you in a variety of ways through the Platform, including by notifying you at your email address when the change in question has a significant impact on your privacy, so that you can review and assess the changes and, if appropriate, object to the processing or unsubscribe from any service or feature.

 

INFORMATION ABOUT COOKIES

We use cookies and similar technologies to facilitate your browsing of the Platform, to determine how you interact with us and, in certain cases, to show you advertising based on your browsing habits. Please read our Cookie Policy to find out more about the cookies and similar technologies that we use, their purpose and other relevant information.